We are very thankful for not only the sales and service, but the technical support we receive through them and their vendors. May Supply associates only with top notch vendors, their inside people are always on task and their outside people compliment the process.
I am writing to thank your employees who helped me last Friday evening. I had been working on my water heater all day and found out the element was not correct. I called all over Harrisonburg to no avail. I decided I would run into May Supply with the old element. Your two employees were great. they found an element that worked and they were so nice. In this day of customer no-service you need to be applauded. You definitely have a return customer. Thanks,
I have been a customer of May Supply since 1997. All the staff and management have been very courteous and helpful. Many times they have gone out of their way to help with unusual problems. One example is when I purchased a reverse osmosis water filter system (which by the way is great). After several years of use, the water flow decreased. A simple call to May diagnosed the problem and the system returned to normal use. I recommend May to everyone.
Early this year, my wife and I decided to remodel our aging bathrooms. It seemed an awesome task as soon learned that the products available are so numerous that many decisions would need to be made. We visited several plumbing supply stores and even businesses that advertise their specialty to be kitchen/bath remodeling. An appointment was scheduled with one of the bath specialty business for a representative to visit our home and guide us through the remodeling process. Upon leaving this business, we stopped at May’s Supply and had the good fortune to meet Mary Snow. We had not made an appointment yet she was able to talk with us enough that we knew she was the right person to help us though our renovation project. From that point forward, we used Mary’s excellent guidance and expertise in finding just the right plumbing fixtures and other items needed for our renovation.
Mary is different from any other personal we had previously met and discussed our project; she seemed to be our personal “interior decorator”, expert on available products and our advocate. We purchased one light from a local electrical company in Staunton. That light required several calls and weeks to ever get it and then after we picked it up we received another telephone call advising us that our light was available for pickup. This would never happen with Mary Snow! She was the one that stayed on top of all orders and advised us regularly of the status of delivery.
We would be remiss if we didn’t point out that Mary has that special way of helping/suggesting but NEVER pushing her preference on the selection of any renovation items. She has the balance of suggesting and guiding yet not letting us make a purchase that would not enhance our finished project. My wife and I could add numerous personal examples of Mary’s value to us and your business but it all comes down to the fact that we have two (2) renovated baths that have exceeded our expectation due to Mary Snow. I’d be most happy to speak with you personally to elaborate on the excellent customer service provided by Mary who we now call a friend.
May Supply has been around for over forty years and has built a great reputation for their business professionalism and their community involvement. It has been a pleasure working with them.
Janice at May Supply was so helpful when we were building our home. She pointed out the features and benefits of each faucet and helped me make the most price conscious decisions. She spent a lot of time with me and I really appreciated that. We LOVE all of our faucets and are so happy with our choices. However, the worth of company is when the ‘rubber hits the road.’ Recently we had a problem with the kitchen faucet leaking when we turned it off. I emailed Janice and told her about it and she IMMEDIATELY told me about the lifetime warranty (which I did not know about) and said she would make sure we got a replacement. I was fully prepared to pay the price to replace it, but that was not necessary. That is great customer service and I recommend May Supply to everyone!
I have been purchasing plumbing supplies as well as water treatment systems from May Supply since 1990 and there is NO other supplier that I have used that has as many knowledgeable people as they do. They are very willing to help you in any way that is possible and go out of their way to get info as well as products to you when you need it. They also have wonderful employees in their water treatment department and even in the accounting department. They offer free training in many of their products as well as an open house every fall to meet many of the product reps. The owners of the company know me and greet me whenever I stop into the business and are great people, too. I really can’t say enough good things about May Supply and would recommend it to any one over any other company of their type. May Supply is not your typical chain supply store where customer service is non-existent…it is one of their main goals!
The more I get to know the folks at May Supply the happier I am to have them close by and readily available to meet our plumbing supply needs. Most of the time, if we need something, they are most apt to be able to get it for us and with oh-so-little hassle. And the people! They are truly great to work with. Just walk into the showroom some day, ask for Mary, for example, ask her to do something for you, then just watch her big smile as she puts her sharp brain to work for you. I’m not exaggerating. You’re in for a treat when you expect good product and service from the folks at May Supply. They’re good solid people, all the way to the owners.
May Supply is a valued vendor of ours.
I really appreciate the knowledge and technical support from inside sales in finding solutions to my unique problems.
The outside sales people are not only looking out for new products to fit our applications, but are willing to go onsite to help to solve issues in the field after the sale.
Counter sales people are friendly and willing to help as well.
One thing I enjoy is the ability of the staff to treat me as a friend and be willing to joke and have a good time, and at the same time maintain a professional relationship.
May Supply provides comprehensive and outstanding technical and supply services in Water and Wastewater Treatment. There is no other Company in the State that can equal the full range and scope of services that May can from design to operations. Their experience, knowledge and support of the Industry is simply exceptional and unequalled by others.
I sought May Supply’s service because of positive results that were expressed from subcontractors that I work with. Janice Eye and Sean are always very helpful on projects that I am bidding or have under contract. My plumbing fixtures and cabinets are always on time when I need them to be delivered. The staff is very professional and always available to answer questions in regards to the products that are supplied.